A free 15-minute Zoom call. No cost, no pressure.What we actually do
RMDW is an Atlanta AI setup and support company. We work with small businesses in Tucker, in DeKalb County and around metro Atlanta.
Here is the short version. We create your AI account (Claude, ChatGPT or Gemini, your pick), connect it to your email, files and tools, set it up for each person on the team, and run the first training session. Then we stay on as the real person you text or email when you get stuck.
You own the account. You pay the AI company for the subscription directly. We never resell it, so nothing is marked up and nothing is locked behind us.
Why Tucker businesses call us
Owners who reach out are often in one of a few spots.
- They tried a chatbot once, got a generic answer, and decided it was not for them.
- One person on staff uses AI quietly on a personal account and nobody else knows what is going on.
- They are paying for a subscription and it sits unused.
- They want to use it but worry about client files going somewhere public.
None of that is a discipline problem. It is a setup problem. AI that has not been told anything about your business gives answers that sound like it. AI that has been connected to your actual email, files and calendar is a different tool entirely.
We also hear the same worry from offices in Tucker that handle sensitive information, like law, medical and finance. We can walk through zero data retention, where the AI provider does not keep your prompts or files after it answers, or private AI on a machine inside your office so files never leave the building. Your office should still check its own rules, and we can talk through the options with you.
The four levels, and where most people start
Every client starts with Setup. After that you can move up or down whenever you like.
- Setup is one time. We build the account, connect it, set it up per person and run the first training.
- Support is monthly. A real person to text or email for logins, how do I questions and can AI do this. Plus a check-in every month. Cancel anytime and you keep your account.
- Coaching is monthly. You bring a goal, we work it out together, walk you through it step by step and hand you a written plan. You do the work with us behind you. Support is included.
- Done for you is monthly, with each build quoted up front. Our team builds and runs it: websites, automations, follow-up, an AI phone assistant, custom systems, private zero data retention AI, and private AI on a machine in your office. Coaching is included.
A common starting point is Setup plus Support. That gets the thing working and gives you somebody to call. Move up when you have a specific job you want built.
What to set up first
Do not try to boil the ocean. Pick the two or three jobs that eat your week and start there.
For most businesses that means email and follow-up. Drafting replies to routine questions. Turning a rough set of notes into a clean quote or estimate. Summarizing a long thread before you walk into a meeting. Writing the first pass of a proposal so you are editing instead of staring at a blank page.
Next comes the shared knowledge. Your service list, your standard terms, how you talk to customers, who does what. When the AI knows that, its answers stop sounding generic and start sounding like your company.
Then, if it fits, the tools. Your calendar, your shared drive, your project board. Keep it to what you actually use every day.
What to watch out for: do not connect everything on day one. Do not let people keep working on personal accounts after setup, because the work gets stranded there. And do not skip the training, because a tool nobody was shown how to use is a tool nobody opens.
A normal week after setup
Nothing dramatic. That is the point.
Someone drafts a customer reply with AI and edits it before sending. A manager asks it to summarize a long email chain. An estimator pastes in job notes and gets a first draft to clean up. Somebody hits a login problem, texts us, and a real person helps sort it out. Once a month we check in, look at what is working and what is not, and decide what to add next.
You will also get questions that only your team can answer, which is normal. AI is a fast assistant, not a mind reader. It gets better the more your people use it and correct it.
How to start
Start with the free AI game plan. It is a free 15 minute Zoom call, no cost and no pressure. We look at your business, show you where AI helps first and tell you which level fits.
Nothing gets set up on that call. You leave with a clear picture either way. If you want to move forward, you get your price in writing before anything starts.
We work with businesses across Tucker and DeKalb County, from storefront shops to crews running out of a truck and an office. If you are nearby in Decatur, Stone Mountain or the broader Atlanta area, the same call works.