A free 15-minute Zoom call. No cost, no pressure.What we actually do for a Stone Mountain business
We are RMDW LLC, based in Atlanta, and we work with owners across DeKalb County, including here in Stone Mountain.
Here is the shape of it. We create the AI account in your name, on your own subscription, so you own it. You pay the AI company directly. We never resell it. Then we connect that account to the things you already use, like your email and your shared files, so the AI is answering with your information instead of guessing.
After that we set it up for each person on the team and run the first training session. Then we stay on as the person you can text or email when a login stops working or you wonder whether AI can handle some new task.
Every client starts with Setup. From there you can move up or down whenever you want.
The four levels, in plain words
Setup is one time. We build the account, connect it, set it up for each person, and run the first training session.
Support is monthly. A real person you can text or email for logins, how do I questions, and can AI do this. Plus a check-in every month. Cancel anytime and you keep your AI account.
Coaching is monthly. You bring a goal, we work it out with you, walk you through it step by step, and hand you a written plan. You do the work, with us behind you. Coaching includes Support.
Done for you is monthly, with each build quoted up front. Our team builds and runs it: websites, automations, follow-up, an AI phone assistant, custom systems, private zero data retention AI, and private AI on a machine in your office. It includes Coaching.
Setup plus Support is the simplest place to start. It gets AI working and keeps it working without turning your week upside down.
What to set up first
Do not try to change everything at once. Start with the work that repeats.
- Your email. Drafting replies, shortening long threads, and turning a messy message into a clean one.
- Your shared files. Quotes, proposals, service descriptions, policies. Once the AI can read them, it stops writing in a generic voice and starts sounding like your company.
- A short company note. Who you are, what you sell, how you talk to customers, what you never say. This one page does more for answer quality than anything else.
- Your recurring documents. Estimates, follow-up emails, job notes, whatever you rewrite every week.
That is a solid first round. It is enough to make the tool useful and enough for the team to see why it matters.
A normal week once you are set up
Monday morning someone drafts the follow-up emails from last week's quotes and edits them instead of starting from a blank page. During the day, a crew lead asks the AI to turn rough notes into a clean summary for the customer.
Someone hits a login problem and texts us. We fix it. Someone asks whether AI can help with scheduling, and we tell them honestly yes, no, or here is how.
Once a month we check in. We look at what is being used and what is not. If a feature is sitting untouched, we either train it properly or drop it. Paying for AI nobody uses is a real problem, and the monthly check-in is where we catch it.
You are not learning a new job. You are shaving the friction off the job you already have.
Offices with client files
Stone Mountain has law offices, medical offices, finance and insurance people, and plenty of service businesses holding customer details. If you cannot put client files into a public chatbot, you have options.
Zero data retention means the AI provider does not keep your prompts or files after it answers. That is different from not used for training, and it is worth understanding the difference before you sign up for anything.
For stricter work we can set up private AI on a machine inside your office, so files never leave the building.
One honest note: check your own industry rules rather than assuming any product clears them, and we will talk through the options with you.
Mistakes to watch for
- Everyone using a personal account. Then the work lives in someone's Gmail and leaves when they do. Get a business account.
- No company note. The AI writes like a stranger because nobody told it otherwise.
- Trusting a first answer. AI gets things wrong. Read it before it goes to a customer.
- No policy. Staff need to know what is fine to paste in and what is not. A one page rule sheet solves it.
- Setting it up and walking away. The first month is when questions come up. That is what Support is for.
We cover all of this during Setup, so you are not finding it out the hard way.
How to start in Stone Mountain
Book the free AI game plan. It is a 15 minute Zoom call. We look at your business, show you where AI helps first, and tell you which level fits. No cost, no pressure, and nothing is set up for free on that call.
After the call you get your price in writing before anything starts.
You do not need to be technical. You do not need to know which tool to pick. We will tell you plainly, and if AI is not a fit for your situation yet, we will say that too. Start with the free AI game plan and we will take it from there.