What we actually do
We are RMDW, an AI setup and support company in Atlanta. Peachtree Corners is right up the road in Gwinnett County, and we work with small businesses all over metro Atlanta.
Here is the short version. We create your AI account on Claude, ChatGPT or Gemini, whichever fits your work. You pay the AI company directly for the subscription. We never resell it, so you own it and you keep it.
Then we connect it to your email, your shared files and the tools you already use. We set it up for each person on your team, not just the owner. And we run the first training session so people leave knowing what to type and what to expect.
After that, you have a real person to text or email when you get stuck.
Start with the free AI game plan
Every client starts the same way, with the free AI game plan. It is a free 15-minute Zoom call. No cost, no pressure, and nothing gets set up on that call.
We look at your business, ask what eats your week, and show you where AI helps first. Then we tell you which level fits. If AI is not worth it for you yet, we say so.
One thing to know going in: nothing is set up for free. The call is the map. The work starts after, if you want it to.
If you have been meaning to get to this for a year, the free AI game plan is the smallest possible first step.
The four levels, in plain words
Setup is one time. We build the account, connect it to your email, files and tools, set it up for each person, and run the first training. Everyone starts here.
Support is monthly. A real person you can text or email for logins, "how do I" questions, and "can AI do this?" plus a check-in every month. Cancel anytime and you keep your AI account.
Coaching is monthly. You bring a goal, we work it out together, walk you through it step by step, and hand you a written plan. You do the work, with us behind you. Support is included.
Done for you is monthly, plus each build quoted up front. Our team builds and runs it. Websites, automations, follow-up, an AI phone assistant, custom systems, private zero data retention AI, and private AI on a machine in your office. Coaching is included.
You can move up or down anytime.
What to set up first
Small businesses tend to share the same three headaches. Email. Quotes and proposals. Follow-up that slips.
So that is a good place to start.
- Connect the AI to your inbox so it can draft replies in your voice, not a robot voice
- Point it at your shared drive so it can find the proposal template, the service list and the old quotes
- Set up a simple follow-up habit, so a quote that went quiet gets a nudge
- Build a few saved prompts for the things you type over and over
We also write a short company AI policy with you. Who can use it, what goes in, what stays out, and what to do when the answer looks wrong. That one page prevents most of the mess.
A normal week after setup looks boring, which is the point. Someone drafts an email and edits it. Someone asks a question about a vendor and gets an answer in a minute. Nobody is fighting the tool.
Offices that handle client files
Peachtree Corners has a lot of professional offices, and law, medical and finance firms all ask the same question. Can we put client files into this?
Sometimes yes, sometimes with care. Your office should check its own rules, and we can talk through the options with you.
Two options come up often. Zero data retention means the AI provider does not keep your prompts or files after it answers. That is not the same as "not used for training," so ask about both.
The other option is private AI on a machine inside your office. Files never leave the building. For some firms that is the only version that passes the smell test, and it is fine to start there.
Watch out for these
Personal accounts. If your staff signed up with their own Gmail, the work lives in their name. When they leave, the history leaves too. We move it onto a company account.
Paying for AI nobody uses. It is easy to buy a subscription, run one training, and have everyone quietly go back to old habits. That is why Support exists. A monthly check-in catches it before the account goes stale.
No one to call. AI breaks in small ways. A login expires, a connection drops, an answer looks off. Without a person to text, people give up and decide AI does not work.
Trusting the first answer. AI is a fast first draft, not a final word. We train people to read before they send.
Nearby and ready when you are
We work with businesses in Peachtree Corners, Gwinnett County and the rest of metro Atlanta. You do not need to be technical. You do not need to know which tool to pick. That is our job.
You will get your price in writing after the free AI game plan, before anything starts. No surprises.
Book the free AI game plan. Fifteen minutes, on Zoom, and you leave knowing where AI fits in your business and which level makes sense. If you are not ready, that is a fine answer too.