What AI setup actually means
Setup is not buying software. It is making the tool fit your business.
We create the AI account on your own account, so you own it. You pay the AI company for the subscription directly. We never resell it.
Then we connect it to your email, your shared files and the tools your team already opens every day. We set it up for each person on the team, not just the owner. And we run the first training session so people leave knowing what to type and what to expect.
You can pick Claude, ChatGPT or Gemini. We will talk through which one fits how your office already works. If you use Google Workspace heavily, that points one way. If your work is a lot of long documents and careful writing, that points another. We do not guess for you. We look at your setup first.
Why a real person to call matters
AI attempts tend to stall early. Someone cannot log in. Someone else asks "can AI do this?" and nobody knows. A file gets attached wrong and the answer comes back strange. People quietly go back to doing it the old way.
Support is a monthly level where you text or email a real person. Logins, "how do I" questions, "can AI do this?" questions. Plus a check-in every month so things do not drift.
You can cancel anytime and you keep your AI account. Nothing is held hostage.
What to set up first in a Johns Creek business
Start with the work that repeats and does not need a perfect answer.
- Drafting replies to routine customer emails, so someone edits instead of starting from a blank page
- Turning a rough set of notes into a clean first draft of a quote, proposal or scope
- Summarizing a long email thread or a document before a meeting
- Answering internal questions about your own policies and procedures, once your files are connected
- Cleaning up your own writing so it sounds like you, not like a robot
What to leave for later: anything where a wrong answer is expensive, and anything that needs a system built around it. That is what the higher levels are for.
A normal week looks unglamorous. Someone drafts an email with AI and fixes two lines. Someone summarizes a thread. Someone asks a question and gets an answer without interrupting the owner. That is the win. It is quiet.
The four levels, and how people move
Every client starts with Setup. From there you move up or down whenever you want.
- Setup, one time: account created, connected to email, files and tools, set up per person, first training session run.
- Support, monthly: a real person to text or email, plus a monthly check-in.
- Coaching, monthly: bring a goal, we work it out with you, walk you through it step by step and hand you a written plan. You do the work, with us behind you. Includes Support.
- Done for you, monthly plus each build quoted up front: our team builds and runs it. Websites, automations, follow-up, an AI phone assistant, custom systems, private zero data retention AI, and private AI on a machine in your office. Includes Coaching.
Setup plus Support is a fine place to stay for a while. If you get to a point where you want the follow-up handled or the phone answered, that is when Done for you makes sense.
Offices that cannot put client files in a public chatbot
Johns Creek has a lot of law, medical, dental, CPA and finance offices. Those teams hesitate for a good reason. Client files feel private.
We have two answers. Zero data retention, where the AI provider does not keep your prompts or files after it answers. Note that zero data retention is not the same thing as "not used for training", so ask about both.
The other answer is private AI on a machine inside your office, so files never leave the building at all.
We do not claim any product meets every rule on its own. Your office should check its own rules. We can sit with you and talk through the options so you know what you are choosing.
Watch out for personal accounts
A common problem is staff already using their own personal ChatGPT or Claude login for work. That is not wrong, but it means work lives in a personal account, and it walks out the door when someone leaves.
Setup fixes this by putting everyone on the company account. A short written AI policy helps too, so people know what can go in and what should stay out.
One more thing to watch: paying for AI nobody uses. It usually happens when there is no training and no one to ask. Training and Support are the fix, which is why we do not sell one without the other being available.
How to start
Book the free AI game plan. It is a free 15-minute Zoom call, no cost and no pressure. We look at your business, show you where AI helps first and tell you which level fits. Nothing is set up for free on that call, and you get your price in writing after it, before anything starts.
We work with businesses across Johns Creek, Fulton County and the wider metro Atlanta area. If you are nearby in Alpharetta, Roswell, Duluth or Sandy Springs, the same applies.
If you have been meaning to try AI and keep putting it off, the free AI game plan is the smallest possible first step.