What we actually do
We set up AI on your own account. You pick Claude, ChatGPT or Gemini, or we help you pick. The account is yours and you pay the AI company directly. We never resell the subscription, so nothing is marked up and nothing is locked behind us.
From there we connect the AI to your email, your shared files and the tools your team already uses. Then we set it up for each person who will use it, not just the owner. The first training session is part of Setup so people leave knowing what to type and what to expect.
Every client starts with Setup. After that you can move up or down whenever you want.
Four levels, so you can start small
Setup is the one time start. We create the account, connect it, set it up for the team and run the first training.
Support is monthly. A real person you can text or email with login trouble, how do I questions, and can AI do this. There is a check-in every month too. Cancel anytime and you keep your AI account.
Coaching is monthly and includes Support. You bring a goal, we work it out with you, walk you through it step by step and hand you a written plan. You do the work with us behind you.
Done for you is monthly, plus each build quoted up front. Our team builds and runs it. That covers websites, automations, follow-up, an AI phone assistant, custom systems, private zero data retention AI, and private AI on a machine in your office.
What to set up first in a Duluth business
Owners often want to do everything at once. Start with the boring, repeated work instead.
- Email. Drafting replies, shortening long threads, turning a messy message into something clear.
- Quotes and estimates. Feed it your notes from a walkthrough and have it shape a clean write-up you edit.
- Follow-up. The messages you mean to send but do not, to leads who went quiet and customers due for a check-in.
- Meeting and call notes. Turn a conversation into a short summary with the next steps listed.
- Internal questions. Your handbook, your process, your vendor list, so people stop interrupting you for the same answers.
Notice none of that is dramatic. It is the work that eats a Tuesday. Get those running before you touch anything fancy.
What a normal week looks like after setup
Your team opens the AI the same way they open email. Someone drafts a reply, reads it, fixes a line and sends. Someone else drops in job notes and gets a quote draft. A lead gets a follow-up the same day instead of next week.
You will still edit. AI drafts, people decide. The point is that the blank page is gone and the first pass is already done.
Once a month we check in. You tell us what is working and what is annoying. We fix the annoying parts, tighten the instructions, and talk about what to add next. If someone on the team drifts back to old habits, we nudge them.
The part most setups skip: a person to call
A lot of AI setups die quietly. The account exists, nobody logs in, and one login problem is enough to stop the whole thing. That is why Support matters more than the setup itself.
You get a real person to text or email. Not a ticket number. If a password resets, if someone cannot find a file, if you wonder whether AI can handle a certain task, you ask. We answer.
We also watch for the common traps. Staff using their own personal accounts and mixing work into them. Paying for seats nobody opens. Assuming the AI knows your business when it has never been told. We deal with those early.
Offices with client files
If you are a law office, a medical office or a finance office in Duluth, you may not be able to drop client files into a public chatbot. We have two options.
One is zero data retention, where the AI provider does not keep your prompts or files after it answers. That is not the same thing as not used for training, and it is worth understanding the difference before you start.
The other is private AI on a machine inside your office, so files never leave the building. We can talk through both on the free AI game plan. Your office should check its own rules, and we will help you think it through.
How to start
Book the free AI game plan. It is a free 15 minute Zoom call, no cost and no pressure. We look at your business, show you where AI helps first, and tell you which level fits. Nothing gets set up for free on that call.
After that you get your price in writing before anything starts. Then we begin with Setup and go from there.
Duluth sits in Gwinnett County and is part of metro Atlanta, so we are close by and used to working with businesses around here. If you would rather do everything over Zoom, that works too. Start with the free AI game plan and we will take it from there.