What we actually do
We set up AI on your own account. You pick Claude, ChatGPT or Gemini, or we help you pick. The account is yours. You pay the AI company directly for the subscription. We never resell it and we never mark it up.
From there we connect it to your email, your shared files and the tools your team already uses. We set it up for each person who needs it. Then we run the first training session so people leave knowing what to type and what not to type.
After that you have a real person to text or email. Logins, "how do I" questions, "can AI do this?" questions. That is the support side.
Start with the free AI game plan
Every client starts the same way, with the free AI game plan. It is a 15 minute Zoom call. No cost, no pressure, nothing gets set up on the call.
We ask about the business. Where does the work pile up? Who is answering the phone? What gets retyped every week? Then we show you where AI helps first and tell you which of our four levels fits. You leave with a direction, whether or not you hire us.
If you want to move forward, you get your price in writing before anything starts. Then we begin with Setup.
The four levels, in plain words
- Setup, one time. We create the account, connect it to email, files and tools, set it up for each person and run the first training.
- Support, monthly. A real person to text or email, plus a check-in every month. Your AI account stays yours either way.
- Coaching, monthly. Bring a goal, we work it out with you, walk you through it and hand you a written plan. You do the work, we stay behind you. Includes Support.
- Done for you, monthly, with each build quoted up front. Our team builds and runs it. Websites, automations, follow-up, an AI phone assistant, custom systems, private zero data retention AI, and private AI on a machine in your office. Includes Coaching.
Everyone starts with Setup. You can move up or down whenever the business changes.
What to set up first in a Cumming business
Most owners want to boil the ocean. Do not. Pick one job that repeats and hurts.
For a lot of Cumming businesses that is email. Connect the inbox and let AI draft replies to the routine stuff, so the owner is editing instead of staring at a blank screen. For service businesses it is often quotes and estimates, turning a site visit into a written scope. For offices it is document drafting, meeting notes and the follow-up that never gets sent.
Set up one thing well. Let the team get comfortable. Then add the next one. A tool nobody opens is worse than no tool at all, and that is usually what happens when someone buys AI and never connects it to anything.
What a normal week looks like after setup
Nothing dramatic. That is the point.
Someone on the team uses AI to draft an email and fixes it in a minute. An estimate gets written up faster because the notes from the walkthrough go in and a first draft comes out. A question comes up on Tuesday, the office manager texts us, and it is answered the same day instead of sitting there.
Once a month we check in. What is working, what is not, what should we add. If a person on the team is not using it, we find out why and fix the setup rather than blaming them.
Offices with sensitive files
Law, medical and finance offices in Cumming have a real concern. Client files should not wander into a public chatbot.
We can set up zero data retention, where the AI provider does not keep your prompts or files after it answers. That is not the same thing as "not used for training", and it is worth knowing the difference. For offices that want files to never leave the building, we can put private AI on a machine inside your office.
Your office should check its own rules. We will talk through the options with you so you can decide.
Watch out for these
- Staff using personal accounts. Work ends up scattered and nobody can find it. Set up one company account and say so.
- Buying AI and never connecting it. An account with no email, no files and no training is a subscription you forget.
- No rules. A short written policy on what goes in and what stays out saves a lot of guessing.
- Skipping training. People will not use what they were never shown.
We cover all four during Setup. None of it is complicated, it just needs doing.